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Fujitsu Server Support and Storage Support

Save 30% - 40% with our third-party Fujitsu hardware support contracts.

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Fujitsu Third Party Maintenance

Park Place Technologies offers comprehensive Fujitsu server maintenance and storage support, after the original equipment manufacturer (OEM) warranty or End of Service Life (EOSL) period. By extending the lifespan of your Fujitsu hardware, Park Place allows you to maximize your initial investment, delaying the need for costly equipment upgrades. Furthermore, our maintenance services typically provide a 30-40% cost reduction compared to Fujitsu’s own support plans, leading to significant savings on your ongoing IT maintenance expenses.

If you have an issue with your Fujitsu storage or server gear, our engineering team can be dispatched to your data center within 4 hours. Ensuring your hardware remains operating at peak performance.

If you have an upcoming Fujitsu EOSL date or are looking for a globally established third-party maintenance provider to improve your Fujitsu support processes, we can help!

Supported Fujitsu Devices

Our hardware maintenance offering covers a variety of devices, including Fujitsu Primergy support as well as other servers, not to mention the devices covered by our Fujitsu storage support range too, such as Fujitsu Eternus. Listed below is the equipment covered by our Fujitsu maintenance services:

- Primergy RX
- Primergy TX
- Eternus DX
- Eternus LT

Flexible Service Levels

Fujitsu third party maintenance from Park Place allows you to extend the life of your data center hardware by providing world-class service and support, that begins with our fast and responsive 24/7 domestic call center.

24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching Fujitsu warranty support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM.

One partner to support your multi-OEM devices
Remote monitoring Fujitsu server support
First-Time Fix™ Guarantee
Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Flexible Service Levels

24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching Fujitsu warranty support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM.

One partner to support your multi-OEM devices
Remote monitoring Fujitsu server support
First-Time Fix™ Guarantee
Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Engineer Expertise

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with server and storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional Fujitsu support whenever you need it, wherever your server or storage hardware is located.

600+

Global Professionals
15+

Years Average Experience
150K+

Service Calls in 2021

Park Place Technologies Service Locations Map

Fujitsu Support via our Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:

Get real-time visibility for all events
Submit a ticket
View open/closed tickets
View all active Park Place contracts
View all assets under contract (active or inactive)
Add equipment
Add, update, enable, and disable technical contacts per location

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